Vince Squillace and Mabel Chow

QUALITY POLICY


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Squillace Architects (SQA) is committed to providing high quality products and services in accordance with clients’ requirements and the applicable statutory, regulatory and industry requirements.

SQA aims to achieve improved productivity, efficiency and quality by having an effective and properly managed Operating System conforming to the requirements of ISO 9001:2015.

SQA objectives are measurable and consistent with the quality policy, including commitment to continual improvement, organisational excellence and quality awareness through:

  • innovative process improvements;

  • training our people;

  • value for money to our clients.

SQA will provide strong leadership and lead by example to ensure all our people:

  • understand and take ownership of our quality and service standards;

  • provide value-adding service and strive to achieve high levels of client satisfaction;

  • provide ongoing improvement by setting high standard quality requirements; and

  • are encouraged to voice new ideas and innovations and continuously review and improve our work processes.

This policy is applicable to SQA in all its operations and functions including those situations where our people are required to work off-site.



Vince Squillace
Director

5 July 2021

We acknowledge the Traditional Owners and Custodians of the land on which we work, and pay our respects to their Elders past, present and emerging.

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